Case Study · Retail / Cloud
How Magrabi turned every store into part of one real-time business
Khwarizm designed, built, and managed Magrabi’s Oracle Cloud Infrastructure for three years — connecting every retail branch and streaming sales data to the core systems in real time with Oracle GoldenGate.
Magrabi is one of the Middle East’s leading eyewear and eye-care retailers, serving customers through a large network of stores across the region. In eyewear retail the moment that matters happens at the counter — and it depends on every branch working from the same, current information. Khwarizm designed, built, and ran the Oracle Cloud Infrastructure that made that possible.
A retailer that lives on real-time answers
Across a large store network, the sales floor constantly needs answers — on stock, orders, and customer records. When a branch can’t see current information, staff wait on the back office and the customer waits with them. At Magrabi, some of those lookups took at least five minutes. Multiply that across every store and every day, and slow answers become a real drag on sales and service.
Designed, built, and run — for three years
Khwarizm took end-to-end responsibility for the platform. We designed the architecture, built it on Oracle Cloud Infrastructure (OCI), and then managed it as a service for three years — owning availability, performance, and change so Magrabi’s teams could stay focused on retail rather than infrastructure.
Connecting every store on OCI
We connected all of Magrabi’s retail shops to a central platform on OCI, so every branch drew on one shared, authoritative view. Retail data flows continuously from the stores to the main systems using Oracle GoldenGate — real-time, low-impact replication that keeps the central picture current without waiting on overnight batch windows.
Oracle Cloud Infrastructure (OCI) — the central, scalable platform connecting the retail estate.
Oracle GoldenGate — continuous, real-time replication of retail data into the core systems.
Managed service — three years of design, build, and day-to-day operation by Khwarizm.
Sales queries that once took at least five minutes now return instantly — across every store.
The results
With every branch on one real-time platform, the answers the sales floor depends on stopped being a wait. Response times for sales operations fell from a minimum of five minutes to instant — turning a back-office bottleneck into a point-of-sale advantage, and giving Magrabi a single, current view of its business across the whole network.